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Privacy Policy

Familio Is Private.

We created Familio so that you could have a private place to share your family moments with your family. The following document describes our commitment to maintain your privacy.

Should you have any questions on our privacy policy or practices, or if you’d like to bring to our immediate attention any privacy related issue, please email us at privacy@famil.io.

Access To Your Data

The media associated with the moments (be it pictures, videos or anything else) you share on Familio is visible only to the people you explicitly decide to share with.

Familio allows you specify a set of people ("Family") you'd like to share your moments with. The people you specified (and only they) can make a moment you shared with them visible to their own Family. If they choose to do so, we'll notify you after the fact by email. The people you define as Family will have access to your personal content. By adding them to your Family in Familio you are granting them permission to copy your content, the right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display that content.

You must not add people who are not part of your real Family or close friends of the family to your Family.

Also you and your spouse can post each other’s moments to a set of external sites.

These media files are stored on secure servers and are not accessible to anyone outside your family without your explicit permission.

Our staff has access only to your general details - First name, last name, email, family relations, and general statistics about your usage of Familio which is used to maintain the operation of the service.

If you would like us to help you with any issue that requires us to access your moments, we will send you a link to an online approval form, granting us temporary access to your moments for 72 hours. This access will be automatically revoked after the said period of time or whenever you decide to revoke it online.

Information We Collect

We track your usage of Familio using session identifiers such as cookies. If you sign in to the site, we will also associate these session identifiers with your account on Familio. We also track technical details about the device and the connection you use to access Familio. This information is valuable to us so that we can understand how people use Familio and what we can do to make it better.

When you sign up to Familio, we ask for your personal details such as First name, Last name, date of birth, email and more. Also, if you are invited by a family member, we may collect some of this information from them.

We do not collect any financial information from you.

How We Use The Information We Collect

The information we collect is used to help us gain better understanding of how people use Familio, and what we can do to make it better.

It also used to suggest additional family members you may want to share with, based on the family relations we observe in your existing family.

We use the email address of family members you invite to send them notifications about new moments you share. We also use your own email address to send you such notifications as well as occasional newsletters and other email based content. Anyone receiving any email from Familio may opt out from receiving such emails using a link provided at the bottom of any email sent from Familio.

We do not sell, rent or otherwise distribute the personal information you provide us for use by third parties for their use.

Legal Disclaimer

Without limiting the foregoing, we do reserve the right to disclose your personal information as may be required by law or judicial process, or if we reasonably believe disclosure is necessary to protect our rights. These types of requirements may include requirements in connection with any judicial proceeding, or any court order or legal process served on Familio or its employees and contractors.

Familio is a young service, and is rapidly evolving. The information we collect and how we use it will change over time. We are committed to transparency and will disclose all details if and when necessary. We encourage you to revisit this document to keep up to date with our Privacy Policy.

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